Simplicity Systems Technical Support

Technical Support & FAQ's

(Frequently Asked Questions)

Before calling technical support, click the FAQ links on this page for answers to the most frequently asked technical support questions. If you cannot find your answer here, call Simplicity Technical Support at 828-338-2516, or email your question. Support hours are Monday - Friday, 8:00am - 5:00pm Eastern time.

► "Sight" Survey FAQ's

► Windows Vista Issues

► Collector Connector FAQ's

► Contour It FAQ's

► LegalEase FAQ's

► Survey 4.0 & Draftsman (DOS)

► Support Policy & Plans

► Training

► Program Manuals

Support for Other Programs

For support of other third-party products purchased through Simplicity Systems, please contact the appropriate vendor listed below. For help with The Draftsman, Survey 3.0, or TrueCAD (limited - through version 2.5), contact Simplicity Systems at 828-338-2516.

Note: For questions regarding running The Draftsman with General Cadd, see the Survey 4.0 FAQ's.

The following products are no longer supported: Survey! (for Apple or PC); DigiMate; DrainCalc; CogoMate; Generic CADD; Road Runner; Survey Exam Master; and Metes & Bounds.

For support on other products:

LI Contour, LI Contour V+, & LI Profiler AB Consulting Co., Inc. 3939 North 48th Street Lincoln, NE 68504-1401 Tel: (402) 464-8021 Web: abconsultingcompany.com

Scan2CAD, CAD2View, & Plot2PDF Softcover International Limited 364 Milton Road, Cambridge CB4 1LW England Tel: +44 (0)1223 42 43 42 Fax: +44 (0)1223 42 44 00 Web: softcover.com

Simplicity CAD 2000 & 2001 MicroSurvey Software, Inc. Eastern Office (EST) 8:00AM-4:30PM Tel: (705) 752-2911 Fax: (705) 752-2133 Western Office (PST) 9:00AM-5:30PM Tel: (800) 668-3312 Fax: (877) 707-0150 Web: microsurvey.com/suport/index.htm

Survey Exam Master Michael Saltarelli 25 Linwood Avenue Tonawanda NY 14150 Tel: (716) 830-0320 or (716) 693-5993 Fax: (716) 693-0457

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